Pegadaian Digital App Undergoes Maintenance to Improve Services
Jakarta. State-owned pawnbroker Pegadaian announced that it had conducted system maintenance on its digital application on Tuesday.
The company wrote an apology letter to its customers for the inconvenience.
“We would like to sincerely apologize to all customers for the issues that have occurred on the Pegadaian Digital application since this morning. However, customers do not need to worry as their personal data and gold balances are guaranteed to be safe," Pegadaian's corporate secretary Dwi Hadi Atmaka, also known as Aat, said.
According to Aat, the maintenance is part of the system update aimed at enhancing the service quality of the Pegadaian Digital app. People can also still access Pegadaian's products and services at its outlets for the time being. Services are also accessible at the ultra-micro synergy outlets Senyum and the Pegadaian agents spread across Indonesia.
Aat said that Pegadaian vowed to provide the best services to the customers by upholding good corporate governance with a focus on integrity, transparency, and professionalism. Pegadaian also puts customer satisfaction as a top priority.
For more information, contact Pegadaian's call center at 1500-569 or chat with Pevita via WhatsApp at 08111-1500-569.
Tags: Keywords:
as a preferred
Related Articles
Pegadaian Targets 70% Digital Adoption Among Active Customers Through Tenang Saja Campaign
Pegadaian targets 70% digital adoption among active customers through its “Tenang Saja” campaign and gold products.
Indonesians Keep $252 Billion in Gold ‘Under the Pillow’: Airlangga
Indonesian households hold an estimated 1,800 tons of gold worth $252 billion, offering huge potential for the country’s bullion market.
Indonesia’s Bullion Banks Now Manage 153 Tons of Gold Worth $20 Billion
Indonesia’s bullion banks now manage 153 tons of gold worth about $20 billion, more than double the volume at their 2025 launch.
Pegadaian Strengthens Gold Ecosystem Under Danantara, Gold Assets Reach 153.72 Tons
Pegadaian's gold assets reached 153.72 tons in May 2026 as the company accelerated its gold ecosystem expansion under Danantara.
Pegadaian Expands Support for Journalist Competency Across Indonesia
Pegadaian continues expanding its UKW program, helping strengthen journalist competency and professional media standards.
Pegadaian Praya Backs Classroom Construction, Early Investment
This campaign is part of Pegadaian's corporate social responsibility (CSR) program.
Pegadaian Sends Top Employees to Study Abroad
Pegadaian has sent some of its top employees to pursue master's degrees abroad.
Pegadaian Wins Triple Gold at Contact Center World Asia Pacific 2026
Pegadaian won three Gold awards at Contact Center World Asia Pacific 2026, highlighting its world-class service excellence.
Pegadaian Holds Free Mass Circumcision Program for 500 Children as Part of ESG Commitment
Pegadaian held a free mass circumcision program for 500 children, supporting ESG goals and community health initiatives.
Pegadaian Named Best Company to Work For in Asia
State-owned pawnbroker Pegadaian was recently named "Best Company to Work For in Asia 2026" by HR Asia for the eighth time.The Latest
UN Boss Wants to Fix Security Council as Indonesia Seeks Seat
Outgoing UN chief Guterres says the current permanent member setup at the Security Council fails to reflect today's realities.
Saudi Flagship Investment Conference Pushed to 2027 after Houthi Attacks
The annual Future Investment Initiative (FII), often dubbed "Davos in the Desert", was originally scheduled to take place from October 26-29
Government Sets Aside Rp 1.3 Quadrillion for Final-Quarter Spending
Government spending has reached Rp 2.66 quadrillion, equivalent to 69.2% of the full-year budget target of Rp 3.84 quadrillion.
Indonesia Probes 98 Corporate Wildfire Cases, Including Possible Foreign Links
Police investigate 98 corporate-related wildfire cases, including possible links to investors from neighboring countries.
Students Plan Jakarta Protests to Mark Two Years of Prabowo's Presidency
Police have advised the public to avoid areas around the House of Representatives complex, the National Monument and the State Palace.Most Popular
