Salesforce Expands Indonesian Presence with Public Cloud Solution
Jakarta. Leading customer relationship management platform Salesforce on Thursday introduced Hyperforce, a platform that allows users in Indonesia to store their data locally.
Hyperforce is a public cloud architecture built on Amazon Web Services (AWS) that enables customers to deploy Salesforce solutions such as Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud anywhere on a widely trusted platform with the expansive scalability of the public cloud.
Hyperforce significantly advances service interoperability across various applications and devices while simultaneously minimizing downtime associated with scheduled maintenance, the company said in a statement.
"We aim to foster closer collaboration with our customers and partners, assisting more Indonesian companies in leveraging AI, data, and CRM to harness the potential of the digital economy," said Sujith Abraham, Senior Vice President and General Manager of Salesforce ASEAN.
"Indonesian companies now have access to Hyperforce, which empowers them to store data within their locale with the benefit and the scale of the public cloud."
During Thursday's event in Jakarta, Salesforce introduced a "new Indonesian entity" that will bring Salesforce’s team and decision-making closer to customers and partners in the market and enable Salesforce to tap into the local talent pool.
In its partnership with the Indonesian government, Salesforce provides digital talent scholarships that seek to equip Indonesian youths with the essential skills requisite for the digital economy sector. This program is a collaboration with the Communication and Informatics Ministry.
Under the partnership, participants will have access to develop Salesforce Administrator, Developer and App Builder capabilities after training courses on Trailhead -- Salesforce’s free online learning platform -- and through expert-led workshops.
This is a follow-up to Salesforce's commitment announced in March to train up to 100,000 students in Indonesia with CRM skills over three years in partnership with Nokentech.
Top-tier Indonesian companies such as GoTo, Lion Parcel, Xendit, and United Tractors currently use Salesforce's solutions. According to the company, the Indonesian Health Ministry is also a customer of its solutions.
Tags: Keywords:Related Articles
Indonesia Businesses Urged to Move Beyond AI Pilot Projects
Salesforce warns Indonesian companies risk missing AI productivity gains by delaying deployment and failing to prepare workers.AI Adoption Exposes Indonesian Firms to Data Leak Risks
AI adoption is surging in Indonesia, raising concerns over data leaks, weak safeguards and the risks of unauthorized AI use.Indonesia Can Hit 8% Growth With Housing, AI, Green Energy: Hashim
Hashim Djojohadikusumo says housing, AI, digital infrastructure and green energy could help Indonesia achieve 8% economic growth.Airlangga Urges Indonesia to Catch Up With Vietnam in Digital, AI Industries
Indonesia needs to accelerate digital, semiconductor and AI industries to catch up with Vietnam and achieve its 8% growth target. AI Data Centers Could Consume 4% of Global Power by 2035, World Bank Says
AI data centers are set to triple global power demand by 2035, putting Southeast Asia’s electricity grids under pressure.Jakarta Stocks Rise 1.21% as Indonesia Lags in AI Boom
Indonesia’s stocks gained 1.21% as the World Bank said the country is lagging Malaysia and Vietnam in benefiting from the AI boom.Malaysia, Vietnam Ride AI Boom as Indonesia Misses Out: World Bank
Malaysia and Vietnam are benefiting from the global AI investment boom, while Indonesia has yet to gain from AI value chains.Cooling the Data Center Debate
Indonesia needs data centers to power its digital economy, but water, energy and community impacts require transparent planning.Companies Need Real-Time Data to Scale AI, CloudMile Says
Companies need real-time data infrastructure to scale AI adoption and turn investments into measurable business results, CloudMile says.AI Firm Manus to Resume 'Independent' Operations after China Blocks Meta Deal
Meta agreed to acquire Manus, an artificial intelligence (AI) agent developed by the startup Butterfly Effect, in a $2 billion deal.The Latest
Ye Concert, Other Events to Draw 130,000 to GBK, Here’s What to Know
Around 130,000 visitors are expected at Jakarta’s GBK on Saturday as Ye’s concert and several major events take place.Indonesia Allocates Rp 722 Billion for Year-End Flight Ticket Tax Relief
Indonesia allocates Rp 722 billion to cover domestic flight ticket VAT during the 2026/2027 Christmas and New Year holidays.Greece Floats Shipbuilding Partnership with Indonesia
Greece says that it possesses “extensive expertise” as it woos Indonesia in shipbuilding partnership.Indonesian Stocks Rally 4.9%, but Foreign Investors Keep Selling
Indonesia’s JCI rose 4.9% last week, but foreign selling and MSCI downgrade risks continue to cloud the market outlook.Ye Concert in Jakarta to Deploy 2,000 Security Personnel
More than 2,000 personnel will secure Ye’s Jakarta concert on Saturday, as organizers urge fans to use public transport.Most Popular
