Jakarta. State-run pawnbroker Pegadaian ensures all gold investment transactions are entirely backed by a physical gold.

Pegadaian's corporate secretary Dwi Hadi Atmaka said that the company would make sure that its Gold Savings and Gold Installments services have an underlying asset with a 1:1 ratio. Every gram of gold recorded in customer transactions is guaranteed by equivalent physical gold stored in an internationally recognized vault. All gold storage is regularly audited by regulators and supervisors, including the Financial Services Authority (OJK).

"The high surge in demand for physical gold simultaneously resulted in queues for the minting and collection of physical gold at a number of outlets. This situation occurs in line with the increasing public interest in gold investment," Dwi Hadi Atmaka was quoted as saying in a holding statement.

Pegadaian will continue to convert the saved gold into physical gold according to the denominations or grammages requested by customers. This process takes time, considering the production and distribution stages that must be met. As a form of commitment to customers, Pegadaian is ramping up its production capacity and accelerating the distribution of physical gold. The company aims to deliver all pending physical gold requests to the customers by the end of this month.

"We will make sure that gold liquidity remains maintained. Customers who need immediate funds can still pawn transactions or buy back Gold Savings through Pegadaian outlets or the TRING! digital application," Dwi Hadi Atmaka said.

Pegadaian urges the public to remain calm and wise when investing in gold, and to adjust investment decisions to their financial profile, needs, and capabilities, while maintaining a prudent approach.

The company affirms its commitment to continue maintaining good corporate governance, regulatory compliance, and integrity. Pegadaian will also accept criticisms and input as part of its efforts to continuously improve services.