Google Takes Action Against Widespread Hotel Account Hacks in Indonesia
Jakarta. Google has acknowledged and is addressing a recent discovery of fraudulent data on Google Business accounts affecting hotels across Indonesia.
Hundreds of hotel Google Business accounts were compromised on Sunday, according to the Indonesian Hotel and Restaurant Association (PHRI), with account numbers changed to personal accounts. PHRI plans to report the incident to the Cyber Crime Directorate of the Indonesian National Police
“Our policy clearly states that user-submitted changes must be based on accurate information, and our team works around the clock to combat policy violations,” read Google’s statement.
The company admitted that technical issues led to incorrect information being displayed on several profiles. Google is implementing fixes to prevent future incidents and is committed to restoring accurate data on the affected profiles.
PHRI Chairman Hariyadi BS Sukamdani revealed that the hacking incident affected hotels in areas including West Sumatra, Riau, South Sumatra, Riau Archipelago, Banten, Jakarta, West Java, Central Java, Yogyakarta, East Java, Bali, and South Sulawesi.
“Reports show that 92 hotels were affected in East Java, 156 in Central Java, eight in Lampung, and we are still gathering data from other regions,” Hariyadi said during an online press conference.
Hariyadi expressed concerns about potential fraud, with reports indicating that 10 consumers in Central Java have already fallen victim. PHRI advises the public to contact hotels directly through official channels to avoid scams.
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