good crabVietnamese crab exporter

Ride-Hailing Shortage Hits Jakarta During Ramadan Rush

Wahyu Sahala Tua, Endang Mulyani
March 12, 2026 | 4:52 pm
SHARE
Hundreds of ride-hailing drivers and app-based couriers rally to demand better pay in Jakarta, Tuesday, May 20, 2025. (Antara Photo/Muhammad Adimaja)
Hundreds of ride-hailing drivers and app-based couriers rally to demand better pay in Jakarta, Tuesday, May 20, 2025. (Antara Photo/Muhammad Adimaja)

Jakarta. Jakartans are struggling to find ride-hailing drivers, commonly known as “ojol,” during the 2026 Ramadan period, particularly during peak evening hours.

“Ojol,” short for ojek online, refers to motorcycle drivers who operate through ride-hailing platforms. In recent days, users have reported difficulty securing drivers through apps such as Grab and Gojek, especially after office hours and shortly before iftar, when many Muslims break their fast.

Netizens have shared posts describing how difficult it is to find a ride-hailing driver in the afternoon. One viral post from the Instagram account @jktdiemduluplease featured complaints from Jakarta residents who said their ride or food delivery orders were repeatedly ignored or left unaccepted by drivers.

“It turns out that this ‘ojol crisis’ is being experienced by many Jakarta residents at the same time. Some Muslim users even have to delay breaking their fast because they cannot find a driver to deliver their food,” the account wrote.

ADVERTISEMENT

The post quickly sparked widespread reactions online. One user said drivers frequently ignored her ride requests, leaving her with limited transportation options.

“The drivers just don’t accept the order. The app shows no movement, and even direct messages aren’t answered. Other options like buses or trains are also extremely crowded,” the user wrote.

Some commuters said they had begun turning to alternative transportation options, including conventional taxis or other ride-hailing platforms such as Maxim, which they claim are easier to find during busy periods.

Responding to the issue, Tyas Widyastuti, director of mobility, food, and logistics at Grab Indonesia, acknowledged that waiting times for rides and deliveries have increased in the Greater Jakarta area in recent days.

“This is happening because demand for mobility and delivery services, including GrabExpress and GrabFood, has increased significantly over the past few days,” she said in a statement.

Drivers say several factors contribute to the situation. Suprianto, a 46-year-old driver for Gojek, said order volumes often surge during rush hours, after rain or during busy Ramadan evenings.

“Orders usually increase during rush hours or after rain. Sometimes the pickup point is quite far from the driver’s location, and when we are already on the way, the order can suddenly be canceled,” he said.

He added that such situations are common and can make it difficult for drivers to manage orders efficiently.

“I hope the regulations can be clarified or the system improved, especially when pickup points are too far, while passengers want to be picked up quickly because they are in a hurry,” he said.

Suprianto said improvements to the system could help stabilize order distribution and ease the current surge in demand during the Ramadan season.

Tags: Keywords:
SHARE

Related Articles


Business May 30, 2026 | 7:00 am

Operational Costs Cut Indonesia’s Ride-Hailing Drivers Income to Just $95

Online motorcycle taxi or ojol drivers used to earn Rp 2.9 million (almost $163) in net income a month in 2023, IDEAS says.
Tech May 20, 2026 | 4:22 pm

Grab Indonesia Ends Driver Subscription Scheme

Grab says GrabBike Hemat remains available as it adjusts policies to support driver welfare.
Tech May 19, 2026 | 8:18 pm

GoTo Adjusts Business Model After Indonesia Caps App Commissions

GoTo backed Indonesia’s new rule requiring ride-hailing apps to give drivers at least 92% of fares earned.
Business May 4, 2026 | 11:46 am

GoTo Falls Nearly 6% After Indonesia Moves to Limit Ride-Hailing Commissions

GoTo shares fall after Indonesia caps ride-hailing commissions, raising concerns over margins despite the firm’s first-ever profit.
Business May 1, 2026 | 8:03 pm

GoTo, Grab Review Indonesia’s New Rule Raising Driver Pay Share

GoTo and Grab review Indonesia’s new rule raising driver pay to 92%, as firms assess impact on costs, pricing and industry sustainability.
Business May 1, 2026 | 5:40 pm

Danantara Responds to Claims of Buying Online Motor Taxi Shares

Danantara says it "continually evaluates diverse market opportunities" amid claims that the fund has bought ride-hailing apps's shares.
Business Mar 23, 2026 | 6:43 pm

Stable Prices, Ample Food Supply Mark Ramadan–Eid Period: Trade Minister

Food prices remained stable and supplies sufficient during Ramadan–Eid 2026, with coordinated monitoring preventing spikes and shortages.
News Mar 13, 2026 | 3:37 pm

Why It’s Harder to Find a Gojek Driver in Jakarta During Ramadan

Gojek says Ramadan demand, early peak hours, mudik departures, and rain-triggered traffic are making it harder to find drivers in Jakarta.
Lifestyle Mar 12, 2026 | 4:52 pm

Ride-Hailing Shortage Hits Jakarta During Ramadan Rush

Jakartans report difficulty finding ride-hailing drivers during Ramadan evenings as demand for rides and food deliveries surges.
Business Mar 7, 2026 | 10:26 am

Ramadan Shopping Season Fuels Retail, Travel and Food Demand

Ramadan spending is boosting Indonesia’s economy as retail sales, travel demand, and food consumption rise ahead of the Eid Al-Fitr holiday.

The Latest


News 10 hours ago

Dear Mr. President, Don’t Skip ASEAN Summits

Despite calls for Prabowo to stay home, the Indonesian leader still needs to attend ASEAN summits.
Business 11 hours ago

PLN Rushes Coal Supplies After Power Outages Hit Java

PLN is rushing to secure coal supplies after shortages triggered rolling blackouts across Java, disrupting businesses and daily life.
Business 15 hours ago

Japan-Backed ADB Invests in Indonesia’s Human Capital

As many as 399 Indonesian awardees have joined the ADB-Japan Scholarship Program from 1988 to 2024.
Business 15 hours ago

Indonesian Stocks Rise Despite Foreign Outflows as MSCI Review Looms

Indonesia's JCI rose 2.8% as easing geopolitical tensions offset foreign outflows, MSCI concerns and rupiah pressures.
News 16 hours ago

World Cup 2026: Paraguay Holds Off Turkey With 10 Men to Keep Knockout Hopes Alive

Matias Galarza scored after 65 seconds as 10-man Paraguay beat Turkey 1-0, eliminating the Turks and securing first place for the US.
COPYRIGHT © 2026 JAKARTA GLOBE. ALL RIGHTS RESERVED