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Shell Indonesia Runs Out of Fuel Stock Amid Retail Exit Transition

Bambang Ismoyo, Celvin Moniaga Sipahutar
August 27, 2025 | 7:21 pm
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This undated photo from Shell Indonesia's website shows one of the company's gas stations in Indonesia.
This undated photo from Shell Indonesia's website shows one of the company's gas stations in Indonesia.

Jakarta. Shell Indonesia announced on Wednesday that several of its fuel products are unavailable across its gas stations due to a lack of additional supply, just months after the company revealed plans to divest its entire fuel retail business in the country.

President Director Ingrid Siburian confirmed that Shell Super, Shell V-Power, and Shell V-Power Nitro+ gasoline products are currently out of stock at multiple stations, with no timeline for resumption. However, Shell stations continue to operate by offering Shell V-Power Diesel and other services, including workshops and lubricant sales.

“We are working to ensure smooth distribution and supply of fuel across our stations, in coordination with the Ministry of Energy and Mineral Resources,” Ingrid said in a statement.

Energy Minister Bahlil Lahadalia separately said that the government had already increased fuel import quotas for private companies. “All private companies have received the same quota as 2024, plus an additional 10 percent,” he said, adding that national energy security remains under state control, with Pertamina prepared to meet demand.

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The supply crunch comes as Shell executes its exit from Indonesia’s retail fuel market. On May 23, parent company Shell plc announced the sale of its approximately 200 gas stations, including 160 company-owned sites, to a joint venture between Citadel Pacific Limited and Indonesia’s Sefas Group.

Shell said the transaction, expected to be completed next year, would not affect its lubricant operations in Indonesia, including its 300-million-liter-per-year blending plant, a grease production facility under construction in Marunda, and a fuel terminal in Gresik. The Shell brand will remain in the market under licensing agreements, with the company continuing to supply fuel to its business partners and consumers.

The move reflects Shell’s global strategy to streamline its downstream portfolio and sharpen focus on higher-return assets.

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