double-skinned crabsVietnamese crab exportergood crabexellent crab

Tokopedia and TikTok Shop System Migration Nearing Completion: GoTo

Thresa Sandra Desfika
February 28, 2024 | 1:47 pm
SHARE
A trader conducts live sales via streaming at a store in the Tanah Abang textile market in Jakarta, Indonesia Thursday, Sept. 28, 2023. (AP Photo/Tatan Syuflana)
A trader conducts live sales via streaming at a store in the Tanah Abang textile market in Jakarta, Indonesia Thursday, Sept. 28, 2023. (AP Photo/Tatan Syuflana)

Jakarta. Tech company GoTo Gojek Tokopedia (GOTO) and social media company TikTok Indonesia are in the process of migrating their e-commerce applications, Tokopedia and TikTok Shop, following TikTok's acquisition of Tokopedia.

The formal merger of Tokopedia and TikTok Shop Indonesia under PT Tokopedia, jointly owned by GoTo and TikTok as strategic partners in Indonesia, took place in January. TikTok now holds a controlling stake of 75 percent, with an investment commitment of over $1.5 billion (Rp 24 trillion) to support Tokopedia's operations. This demonstrates TikTok's long-term commitment without further dilution of GoTo's ownership.

The Trade Ministry has given GoTo and TikTok Indonesia until April to complete the migration, a requirement mandated by Trade Minister Regulation No. 31/2023, stipulating the separation between social media and e-commerce.

In a public presentation on Wednesday, Nila Marita, GoTo's External Relations Director, stated that the integration and system migration processes have progressed well and are nearing completion.

ADVERTISEMENT

"At present, the shopping, payment, and transaction checkout processes have been separated from TikTok's backend and are occurring within Tokopedia's backend system. We expect this process to be completed within the next 1.5 months," said Nila during the public presentation.

During the testing phase, Nila mentioned that GOTO continues to consult with relevant ministries and aligns with applicable regulations. "We strive to provide a smooth shopping experience and effective security for TikTok app users, with Tokopedia managing the electronic system and payment processes behind the scenes," she explained.

In this public expose opportunity, GoTo's CEO, Patrick Walujo, said that the partnership between TikTok and Tokopedia has positive impact on local merchants. The Tokopedia and TikTok partnership began with the Buy Local campaign launched on Dec. 12, 2023, involving thousands of local merchants.

Aggregate data from Tokopedia and TikTok merchants participating in the campaign recorded growth in local product sales of up to 125 percent, compared to September 2023.

In a survey conducted on merchants involved in the campaign, it was found that 97 percent of merchants felt a positive impact from the TikTok and Tokopedia collaboration, with 90 percent reporting increased sales through the Buy Local campaign.

"Most merchants also admitted to hiring additional employees since the collaboration began. Through these results, we believe that this combination will continue to evolve and bring significant benefits to consumers and Indonesian MSME players," said Patrick.

According to the public presentation documents, product promotions on TikTok will be managed by the TikTok system, while the product display pages, order completion (checkout), and payment pages on TikTok will be managed by Tokopedia's electronic system backend.

Tags: Keywords:
Google Add Investor.id as a preferred source on Google +
SHARE

Related Articles


Business Oct 9, 2026 | 8:04 am

TikTok’s Data Center Choice Exposes Indonesia’s High-Tech Talent Gap

Indonesia’s lack of skilled talent risks costing it high-tech investment, despite its huge market and natural-resource advantages.
News Aug 24, 2026 | 6:40 pm

Facebook, TikTok Promoted Colombian Armed Groups' Content to Recruit Children: NGO

Human Rights Watch said it had informed Meta, Facebook's parent company, and TikTok's owner, ByteDance, of the problem.
Business Jul 6, 2026 | 2:49 pm

TikTok Denies Mass Tokopedia Layoffs, Opens 100 Jobs in Indonesia

TikTok says it is hiring for more than 100 jobs in Indonesia, denying reports it laid off 90% of Tokopedia's workforce.
Business Jul 4, 2026 | 11:52 am

GoTo Says TikTok Shop-Tokopedia Layoffs Won't Materially Affect Earnings

GoTo said TikTok Shop-Tokopedia's reported layoffs won't materially affect earnings or its 24.99% stake.
Tech Jul 2, 2026 | 9:26 pm

Indonesia Lawmakers to Summon TikTok Shop Over Frozen Seller Funds

Indonesian lawmakers will summon TikTok Shop after hundreds of MSMEs reported billions of rupiah in frozen seller balances.
Business May 10, 2026 | 1:55 pm

Indonesia Plans E-Commerce Rule Revision After SME Complaints Over Fees

Indonesia is preparing new e-commerce rules after SMEs complained about rising marketplace administrative and logistics fees.

The Latest


Special Updates 1 hours ago

Chandra Asri Group Receives Trade Finance Excellence Award, Reinforcing Its Role in Indonesia’s Industrial Development

Chandra Asri Group receives the Trade Finance Excellence Award at CIMB Niaga Business Summit 2026.
Special Updates 2 hours ago

AEON MALL Deltamas Brings 11 Sports and Creative Competitions to AEONLYMPIC 2026

AEON MALL Deltamas hosts AEONLYMPIC 2026, featuring 11 sports and creative competitions, with more than 3,100 participants.
Business 2 hours ago

Indonesian Stocks Extend Losses for Third Day, Fall 3.64% to 4,996

Indonesian stocks fell 3.64% on Monday, extending losses for a third straight session amid MSCI concerns and tighter trading limits.
News 4 hours ago

Prabowo Calls Meeting on Forest Fires as Haze Reaches Jakarta, Singapore

Prabowo summons senior officials to discuss forest fires as smoke reaches Jakarta and Malaysia pushes for regional action.
Lifestyle 5 hours ago

Jakarta Outranks Amsterdam in Global Public Transport Survey

Jakarta climbs two places to 15th in Time Out's 2026 public transport survey, with its governor citing better network integration.
COPYRIGHT © 2026 JAKARTA GLOBE. ALL RIGHTS RESERVED