Jakarta. Copper miner Sumbawa Timur Mining faces significant connectivity challenges at its remote and hilly mine site. The lack of a reliable network hampers communication, coordination, and operational efficiency.

Operational challenges are increasing as the mine plans to expand to the underground phase, which requires low-latency communications infrastructure and digital networks to support automated operational systems and ensure stable connectivity. Without reliable telecommunications solutions, productivity, workplace safety, and business process effectiveness are potentially impacted, thereby affecting the company's operational performance and competitiveness.

To address these challenges, Sumbawa Timur Mining has collaborated with Indosat Business to accelerate its operational digital transformation. As a technology enabler, Indosat Business has a track record of providing reliable connectivity and telecommunications solutions, including those to support operational needs at mine sites with high geographical challenges.

This collaboration is being implemented in stages, starting with the development of communications infrastructure and digital networks, and continuing with ongoing technical assistance. This process was complemented by an engineering report, recognized by internal management as a crucial reference for strategic decision-making.

Indosat Business provided a number of integrated telecommunications solutions to support Sumbawa Timur Mining's operational needs. These solutions included the construction of fiber-optic infrastructure that enabled inter-site data communication while supporting operational expansion. The provision of a cellular network in the previously unreachable Nangadoro area opened up new communication access in a mining area with high geographic challenges.

Indosat Business also implemented an Enterprise Private Network with low-latency connectivity as a technological foundation to support underground mining development. This support was reinforced through engineering report support, which provided data-driven technical analysis to strengthen the company's managerial processes and operational planning.

The presence of fiber-optic connectivity accelerated inter-site communication, increased team efficiency, and supported the development of new operational areas. Through the Enterprise Private Network assessment, Sumbawa Timur Mining now has a more robust technological foundation to address the challenges of underground mining, while potentially reducing downtime and operational costs. The presence of a cellular network in Nangadoro has significantly improved communication access that was previously impossible.

This collaboration demonstrates that the right connectivity and digital infrastructure can be a catalyst for digital transformation in the mining industry.

"For us, Indosat is not just a service provider, but a reliable business partner," IT Manager of Sumbawa Timur Mining Christianus Mangiwa said.

By utilizing integrated solutions such as Fiber Optic, Enterprise Private Network, and IoT, Sumbawa Timur Mining has successfully integrated communication, monitoring, and analytics systems comprehensively. This approach not only improves productivity and workplace safety but also strengthens business effectiveness across the company's operational areas.

Indosat Business is committed to supporting the mining and energy industry by providing a secure, stable, low-latency digital network ready to support future automation. With experience delivering connectivity in highly complex operational environments, Indosat Business strengthens its role as a digital transformation partner for the nation's strategic industrial sector.

Go to https://ioh.co.id/portal/id/bs_private_lte to find out more about Indosat Business' connectivity and Enterprise Private Network solutions.